This blog entry is inspired by my recent trip to Tijuana Flats in Lauderhill on Commercial Boulevard just west of University Drive for Tijuana Tuesday (Taco Tuesday). I placed my order and then realized I wanted sour cream and queso I offered to pay or it and the manager said don’t worry I’ve got that. I sat down and waited for my order and as I waited one of the waitresses asked me JDOGG how are you doing as she remembered me from a past visit. I thought wow not only do they have good food at a reasonable price but their customer service is amazing. I have been going to Tijuana Flats for a few years now and have hosted a spirit night with their Central Boca Location for The American Cancer Society Relay For Life of West Boca Raton. My experiences with everyone from the cashier to the server to the manager to the accounting department to the marketing director have been great. Tijuana Flats not only created a loyal customer they created an advocate for them in the community. I have often taught people in any business that when you focus on service and give value that you will find success. Tijuana Flats focuses on being of service and value and supports the local communities where they are located. They also have a great foundation to help the less fortunate in The Just In Queso Foundation. In fostering an environment that focuses on service they continue to thrive and grow. Ask yourself how you are focusing on service.
Advertisement Ideas: Customer Service – The Good!!!
It could just be me because I frequent The Springtree Starbucks in Sunrise, FL several times a week but I have found their customer service to be fantastic every time I have visited. They have always been friendly and receptive to me. I am also pleased that they also support community events like Relay For Life and allow me to put up information about the event. They also allow me to put up my FREE Hugs Sign on occasion. In treating me nicely they have created a fan and an advocate. In focusing on service they have created an incredible following and continue to thrive. Continue reading Advertisement Ideas: Focus On Service!!!
Advertisement Ideas: Lessons Learned From SNL And NBA!
New York truly proved that it was the city that never sleeps as it hosted not only Saturday Night Live 40 and The NBA All-Star Game on Sunday 2/15/15. As I watched both I thought what dies this teach us about the importance of marketing, media relations, and advertising? The answer was plenty as the social media universe was blazing hot as both events dominated twitter feeds and Facebook feeds. Most everywhere one went where there was a TV it was tuned to one of these events. If you were fortunate to be in a place with 2 or more tvs you were likely to be able to watch both. The common factor is that both events showed us what happens when you have a strong recognizable brand that remains relevant, entertaining, and resonating in the market place. Now some of you are saying but I don’t have the budget that an NBC or an NBA has. This maybe true however the lesson learned is that in order to have sustainability in the market place you must set aside a certain amount of money to market so as to build your followers that you can then convert into customers. Imagine what you could have done to drive business and create more awareness and possibly more cash flow in the weeks leading up to SNL 40 and The NBA All-Star Game? If you are a life coach you could have shown how laughter is sometimes necessary to clear blockages that might be holding a client back. You could have promoted a webinar and charged everyone $40 and tied it into SNL 40.If you were a retailer you could have all items end in $.40 in honor of SNL 40. You could have dome some basketball related promotions in your print and electronic advertising. There are so many possibilities that you could have implemented to create a buzz about your business. Continue reading Advertisement Ideas: Lessons Learned From SNL And NBA!!!
If you as a business leader are truly going to affect change you must get off your ass and do something. So many times I hear business people complain and I ask what are they going to about it and I am met with a blank stare and silence. If you do not have a solution to the problem and aren’t going to get off your ass and do something then keep your mouth closed. Today I saw a story about how Marco Rubio, A State Senator from my state voted against Veteran’s Benefits so I called his office and left a message about how displeased I was. Here is his number 202-224-3041. Instead of complaining get off your ass and do something. Instead of sitting on your ass and making excuses as to why you did not vote get out and vote and encourage others to vote. Imagine if in your ads you say something like Our Company Supports Veterans Do You? Discounts for all service personnel past and present what would happen. If you aren’t advertising it is time to get off your ass and make a plan on how you will drive business to you instead of complaining. If you don’t have an idea on what to advertise or where to advertise enlist the services of someone who has gotten off his/her ass and has assisted businesses with successful marketing programs. If you are not advertising you are not growing and if you are not growing you are dying. I walked an area in Coral Springs, FL recently promoting a professional basketball team I announce for and I noticed many businesses that I had approached to advertise or to appear on my TV Show, The Anything Bucket, which airs on www.wrpbitv.com on Tuesday at 6:30 PM EST were out of business. When I asked these people what they were doing to promote their business they all answered the same thing, we are not in a position to advertise right now, well guess what they don’t need to advertise now because they do not have a business any longer. I wonder what would have happened if they got off their ass and actually promoted the business they may still be in business and thriving.
If you are lacking in brand awareness or brand recognition it is time you got off your ass and created a buzz about your business. I can not tell you how many times I have offered people excellent opportunities to build recognition for their business and they have said oh I don’t need help. Most of these people I see a few months later and their story is the same oh things are tough or I can’t afford that or I don’t think that is a good fit for me. If you are not getting off your ass and taking action you will continue to struggle and it will be no one’s fault but your own. Ask yourself how am I going to get off my ass and promote my business today? What action will you take to build awareness? If you do not have a daily plan it is time to implement one. Continue reading Advertisement Ideas: Get Off Your Ass!!!
In business or in volunteer work it is important to have the mindset that you will have a kick ass day everyday. It is imperative to make sure that your name is constantly out there in a positive light. One of the key elements to building your brand and increasing cash flow is to have a kick ass attitude and not worry about what other people think because at the end of the day all that will matter is were you impeccable with your word, did you not take anything, personally, did you not make assumptions, and did you do you best? When you get up and you begin to run your business or do your charitable work do you have a plan and are you working that plan making the necessary adjustments?If you do not have a pan you will be going in circles. The idea is to not go in circles by kicking ass and remembering some will some won’t, so what, some waiting, next. One way to kick ass is to always advertise so that people know who you are, what you do, and why they should do business with you. So many times I hear excuses why people are not promoting their businesses on a daily basis and I am reminded that there are action takers and excuse makers. Ask yourself which are you? With a kick ass attitude you are bound to rub a few people the wrong way but that is part of doing business. I have built a reputation as the man who gets things done because he I set my mind to kick ass in all I do. In going out daily and promoting who i am and what I do I have built brand awareness while also creating a buzz. I am always surprised by those who are not doing something daily to promote themselves.
Another way to kick ass is to make videos and share them across social media platforms like You Tube, LinkedIn, Facebook, Twitter, in your blog, and on your website. I am surprised by how many times I mention the idea of having a digital footprint and people say I don’t need video and my answer is oh yes you do. It has been shown that a video will get a 15-20% higher response rate than a static advertisement. So the question is why are you not kicking ass and using video?
Getting featured in magazines and newspapers is another way to kick ass. What is your public relations and media relations strategy? I ask this question many times and I hear oh I don’t have one, I answer how do you expect people to find you? If you are not promoting yourself to the media at least once a week you may be leaving some money on the table because while your competition is advertising and having articles written about them they may be taking away your potential customers. Look for publications that reach your target audience and continue to connect with them about the great things happening in your business or the great things you are doing in your community. The magazine posted here did an article on me and my work with The American Cancer Society Relay For Life. Continue reading Advertisement Ideas: Wake Up, Kick Ass, Repeat!!!
I was out collecting donations for The American Cancer Society Relay For Life of West Boca Raton and I went into a nail salon to seek donations and a patron said you have a lot of chutzpah. Chutzpah is defined as personal confidence or courage that allows someone to do or say things that may seem shocking to others. I said yes I do. She pulled out a $5 bill and put it in the canister. As I left I started to think who are the most successful people in their respective industries? The answer was easy those who had a bit of Chutzpah. I looked at those who were brash and took risks and saw a pattern while others were making excuses they were taking action. I have learned that having Chutzpah can lead to success and will payoff. A few years ago I heard about The Lingerie Football League coming to my city so I sent an email introducing myself and offering my services as a public address announcer. The league wrote back asking me to call them. I called and did an audition on the phone and I was hired. I have done this on several occasions and each time I have secured paid gigs or secured donations.
In my past entry I spoke about using the phone as a tool to enhance your advertising. I was calling for donations for The American Cancer Society Relay For Life a few Fridays ago and one person said you know it takes a lot of Chutzpah to call and ask for donations. I said yes it does can I send you my link for donations and you can consider donating. The answer was yes. I emailed my link, http://main.acsevents.org/goto/jdogg2 and the person went to the site and made a $10. Sometimes it is just a matter of doing something others have not thought about. We have become so dependent on social media that we have lost the idea of using the phone and having the Chutzpah to ask for the sale or donation. Continue reading Advertisement Ideas: Chutzpah Pays Off!!!
In today’s market place where the idea of social media has become the main preference of doing business it is important to remember that the best way to reach your potential clients/customers is still by the personalized phone call and the face to face meeting. So many people have gone away from the idea of talking on the phone or meeting face to face that they are leaving a lot of money on the table. I find this especially true with the millennials who think oh I’ll build a website, drive traffic, and have a high conversion rate. This does happen but the point is if people do not know you and do not resonate with your message they are not going to do business with you. One must have a plan on advertising their products and services. One must formulate a plan of action to reach potential customers/clients. I talk to so many people who tell I am going to use social media especially or I have a Facebook Page. I always answer how are you capturing information so you can engage the audience. I like to get phone numbers so that I can make a personal phone call and thus start to build a relationship for people are going to do business with people they know, like, and trust. It is amazing what can happen when you make a contact via the phone especially if you state hello, this is______________________ and I am just following up with you about our previous correspondence or your inquiry via Facebook. If I do not have a phone number for the person I do my best to obtain an email so that I can reach a potential client/customer in this manner.
In using the phone you can be very effective if you have a clear defined purpose of your call. When I was selling advertising for Forum Publishing Group I had this theory that a sale is made on every call either you are selling a prospect on why they should meet with you or they are selling you why they do not want to meet with you. I found myself getting so caught up with trying to overcome objections that I was blocking myself from success so I decided to adopt the philosophy of some will, some won’t, so what, some waiting next. As I set goals to set up appointments and step back from overcoming objections I found myself setting and closing more appointments. It was at that time that I realized that it is important to be impeccable with your word, not to take anything personally, not to make assumptions, and to always do your best. When I am on the phone booking guest for my TV Show, The Anything Bucket, which airs on www.wrpbitv.com on Tuesday at 6:30 PM EST I keep it short and simple not over complicating things. My attitude is either they want to come to do an interview with me or they do not and it is not my job to drag them kicking and screaming to the WRPBiTV Studio. When I am obtaining donors for The American Cancer Society Relay For Life of West Boca Raton I have a purpose of getting a yes however if they say no I say thank you and move on to the next potential donor. The key is to understand that the phone can be a great tool to creating a buzz, brand awareness, and creating action takers. Continue reading Advertisement Ideas: What A Tool!!!
As I arrived at IMG Strong ARM to be interviewed by Reggie Mathis for The Ask Mathis Radio Show I noticed the production truck and the parking spaces marked for Flo Rida. I went into t he office and introduced myself. I was very early so I asked if there was a place to eat close by and they told me about Franky’s. As I walked over to Franky’s one of the coaches had a trophy from The MLK Basketball Tournament and I asked if I could see it he said yestand I went into show mode and did a quick presentation. Another coach saw it and said do it again I want to get it on video. By being bold and putting myself out there I was able to use my talents and create opportunities that can be monetized in the future.
I found Franky’s and was very pleased that I did. Again I was able to be bold and put myself out there. I was eating a sandwich when I overheard a group of people discussing their business and I went over and asked if it would be okay to give them my business card because I thought I could be of service or value to them. This opened up the door to discuss the subject of deflate gate, the situation of The Patriots deflating footballs during the AFC Championship Game. As they left they said thank you and wished me the best of luck. As I finished what I found to be a great a sandwich I thought I would offer to do a testimonial for Franky’s. They said yes and I did a testimonial. Franky the owner then handed me a card for a FREE Small Sub. I walked back to the studio and I decided to pay it forward by giving Shanika the card for the sub she was grateful. By being bold and putting myself out there I was able to forge what will become opportunities to monetize my craft.
One way to be bold is to take pictures and make videos of that which pertains to your business. This is a photo of me with Jessica Childers, QB for The Miami Fury, the team that I am The PA Announcer for. I have been doing Miami Fury Up Close Videos to help promote the team. The reason is because in today’s market place a digital footprint is very important. The idea is when you have the opportunity to put yourself out there to do that and be bold. In my profession the more people who see my work the better the chances to secure more paying gigs. Continue reading Advertisement Ideas: Be Bold!!!
As the phone rang at 11 PM on 1/19/2015 informing that the original agreement for me to host Red Carpet Interviews at a summit was not approved after I was told that everything was in place on 1/18/2015 I knew I stood my ground and stated that I do not work for FREE! I learned that FREE has no value and if people think that you will do it FREE they will expect it for FREE so it is important to stand you ground and make sure that people understand the value you are giving them. When you are advertising it is important to remember you are your brand and that people do not buy the what they buy the why. That is why your message much represent consistency and integrity. In dealing with people it is important to stand your ground when it comes to price as many consumers are now price conscious and base many of their decisions solely on price. This lead us to standing your ground on knowing your target demographic. So many times entrepreneurs and marketing executives lose sight 0f the target demographic and as a result they try to reach everyone and unfortunately spend hours spinning their wheels and do not reach anyone and thus their sales drop. The key is to plan your work and work your pan making good choices and aligning yourself with people who will understand that what you bring to the table is valuable.
When you are selling your products and services it is imperative that you stand and deliver. I have always believed that it is important to be impeccable with your word. I have run into a few people who have made commitments and at the last-minute went back on their word or in the case of the people doing the summit I felt strung along.In the past I was guilty of making appointments and cancelling them however I know understand that the person’s time I made the appointment with is important and they could have met with other people instead of me had I not blocked out their time. I have heard all the excuses like oh I had an out-of-town buyer come into town from a realtor. My answer so your out of town’s buyer time is more important than my studio time and my livelihood. I told that person that the next time they want to come into the studio it would be $150 prepaid. By standing my ground and letting people know that my time and services are valuable I have gained a reputation as a professional who doesn’t just say he is going to do something but actually does it. I have heard well I made that pledge when I was with another company and I am not there anymore. My answer you made a personal pledge please honor it. This didn’t sit well with that person so he lodged a complaint with the charity against me. Get real people you made a commitment honor the commitment. I have heard I am not interested and I don’t see why a clip of my appearance on a TV Show will help me. My answer there is that a digital footprint is important and that a clip of a TV Appearance builds credibility in the marketplace. Continue reading Advertisement Ideas: Standing Your Ground!!!
Advertising Ideas:Lessons Learned From Obama, McDonald’d And More!!!
What can a U.S.President, a Fast Food Chain, and a a 3rd String Quarterback teach us about business? This week President Obama decided it was to much of a security risk to travel to Paris or to send a representative to Paris on his behalf. The newspapers and all the electronic media outlets were a buzz at what is perceived to be another gaffe for this president. Social media had people calling Obama, ODrama, Dumbo, and other derogatory names. I looked and I thought what if a business acted in the manner that OBama acted and received the negative push back how could they spin it and rebuild their reputation in the market place. The lesson that I learned from Obama is to make sure you are always putting yourself in a positive light so that you will always be perceived as someone to know, like, and trust as consumers like to do business with people they know like and trust. If you look at the Obama presidency you can learn many lessons of what not to do so as to avoid the downfalls of negative public relations. There is a saying that one oh crap ruins a thousand at-a-boys. If you truly want to be seen in a positive light then you must present yourself in a positive light especially if you are a high profiled individual. People are going to watch what you say and what you do and they may forget that but they will not forget how you made them feel. So when you are doing business, networking, advertising, posting on social media make sure you leave people feeling good.
As I was watching the NFL Divisional Playoffs I saw this McDonald’s Ad for the first time and I thought McDonald’s has done it again. They created another ad campaign that will be remembered and relate to their target audience.Though it has been over 16 months since my last McDonald’s Purchase I have always looked to their marketing campaigns for lessons. If you notice the characters in the ad you will notice that most of them will resonate with the 25-54 crowd who today has children and that is one of the biggest consumer audiences for McDonald’s.The first lesson learned here is to know who your target audience and to deliver a campaign that will be resonating, entertaining, and relevant . The second lesson is to create something that will get people talking thus creating a buzz around your business. Many consumers want to feel good about supporting the companies where they spend their hard-earned money. After spending money at McDonald’s those who choose to do so have said that they feel good about their purchases because of the perception that McDonald’s cares about the community. One thing I have learned is that it is important to create a warm fuzzy feeling with existing customers and potential customers like what McDonald’s did here with this commercial. Continue reading Advertising Ideas: Lessons Learned From Obama, McDonald’s And More!!!
Advertisement Ideas: Not Interested Stifles Business Success!
I am always amazed when I make a phone call to a business to offer them something that can really help their business and the person on the other end of the phone say we are not interested. So let’s get this straight you have a business you need positive exposure in the market place and a TV Show Host is calling you to offer you a chance to create a digital imprint and you are not interested. Each time this happens I hang up the phone and think did they realize that they just stifled the potential for growth and to have an advocate for their business. When I do seminars I always tell the audience to be open and receptive to everyone that calls and walks through the door(If you have a brick and mortar business) as you never know how the person you are speaking with can be of value and service to you. Your lack of interest could be costing you the valuable dollars added to you your cash flow that is necessary to grow and expand. Your lack of interest can be driving business to the competition who was open and receptive. One business owner told that if they entertained everyone who called they would be out of business.I answered then hire someone you know, like, and trust to be the one to look over the opportunities that are being presented so as to not leave money on the table. An appearance on my TV Show, The Anything Bucket, which airs on Tuesday at 6:30 PM EST puts you in front of over 50,000 viewers mostly women aged 25-54 earning over $100,000 annually what a great demographic to have. Then if you choose to purchase your clip for $150 you can use it across all your marketing platforms so as to create a buzz and generate more clients/customers.
As many of you that read this blog on a regular basis are aware I volunteer with The American Cancer Society Relay For Life of West Boca Raton, FL and have set up a website at http://main.acsevents.org/goto/jdogg2 and I stand at $1614.82 raised so far, however I have run into many people who express this phrase that they are not interested. I find this curious for many reasons as it is proved that supporting local charities can lead to more business. I know that in 2012 when I was emceeing a Relay For Life Event one of the participants asked me what I would charge to emcee a birthday party I gave them a price and they hired me. If I had not been interested in Relay For Life I would have missed this opportunity. I have asked all business people who visit http://main.acsevents.org/goto/jdogg2 and make a donation to please leave a link to the website so I can share their business with my followers. So again you can see where not being interested can be stifling your business. Think about it you make an in-kind or monetary donation and you gain exposure in the market place and pick up customers/clients that otherwise would not have known about you. I am from the old school if you give me support I will do my best to give you support. Sometimes your lack of interest costs you business because you pre-judged someone and didn’t know the sphere of their influence. Ask yourself where your lack of interest may be costing you in the areas of brand awareness and recognition, cash flow, new customer/client procurement, and customer/client retention. Continue reading Advertisement Ideas: Not Interested Stifles Business Success!!!
