Advertisement Ideas: What Were You Thinking?

Kathy Griffin bloody Trump pic defended by photographer As I sat down and read my Facebook Feed all I could think of was Kathy Griffin what were you thinking. Did you actually think this was funny. Did you think you would gain more fans and get more gigs? Obviously not. This got me to thinking how many times has a a business owner done something only to regret it in the end. It is a good thing that Kathy amassed a large amount of money over the years and doesn’t have to worry about much because she just dropped from The D List to The F list. I am sure there will be many who still go to her concerts and there will be those who support this as an expression of freedom of expression. It might as well be just that but it will definitely impact her future financial earnings as shows have been cancelled and she has been replaced as a host for CNN’s New Years’s Eve. Think of the actions you take and the potential consequences because every action you take will affect you either positively or negatively. In this case Kathy’s actions have had an adverse affect on her career.

How the mighty have fallen. When the news broke about Tiger Woods a part of me felt sad for here was a man who at one time was on top of the world and was doing so much to help others and then a sex scandal and now a DUI charge. Oh what a fall from grace he has experienced. Again it is a good thing that he is potentially monetarily set for life but his reputation is now forever sullied. Again I ask what were you thinking? Continue reading Advertisement Ideas: What Were You Thinking?

Advertisement Ideas: Management Gone Mad!!!

About two weeks ago I went to my laundry and while I was doing my laundry I stopped by a store in the plaza, Past, Present, Future which sells comic books and collectibles as well as soda and snacks. While I went to purchase a soda and snacks I mentioned to the manager that I am involved with The American Cancer Society Relay For Life and that our theme was Superheroes For The Cure and that my team Lederman’s Heroes Walking in Memory of JDOGG’S Mom had chosen Shazam. Instead of taking this as an opportunity to possibly make a sale he told me we don’t need your solicitation I was like wow every business can use additional sales. I then did my best to give the store some added value by making a Facebook Live Video to which the manager said that the owner doesn’t allow for that and that if I didn’t stop the video he would call the police. I stopped the video and deleted it off my Facebook page. As a past retail store manager who drove sales by being kind and caring in all interactions and acting on what were buying signals such as someone telling me some information I increased sales. When I first started working in Retail for Oaktree, a men’s clothing store I rose to be the #1 sales person in the company by engaging customers and assessing their needs so I know what it takes to build sales and customer relationships. I can fully understand that the manager gets solicited many times during the day however each solicitation is an opportunity for it is not about the solicitor but who the solicitor can reach. In my case I have over 1900 Twitter Followers, over 2900 friends on Facebook, and over 1400 followers on Instagram. So think about it had I had a good experience with this manager I would not have been writing this piece about the negative experience and exposing this negative experience to my followers rather I would have been encouraging people to shop at the store.

Don’t allow a bad manager to stifle your business. Over the 40 years that I have been involved with public and private for profit and non-profit businesses I have encountered many great managers who understand that one oh crap can ruin a 1000 of at a boys. Remember it is human nature for people to remember the bad and share as opposed to sharing the good. The key is to make sure that your management team is creating an environment that is welcoming because that solicitor today could be a buyer in the future or that solicitor may have a very large reach and instead of getting a good review you end up featured in his blog and on his radio show. The key is to understand that you never know who is coming through your door and how they can be of value and service to you.

When you are open to all that you come in contact with and you find ways that you can be of service and value to one another that is when you succeed.

Imagine if the manager would have taken my interest in Shazam as a buying signal and shown me merchandise relating to Shazam how the interaction could have went. I may not have bought the item that day but would know that it was available and come back for it. I have always believed that a no today is really a no for right now. I have many success stories of working the floor of a retail store and making sales because I picked up on buying signals and interacted with the customer. One day I was working at a retail sport apparel and memorabilia shop when a customer came in seeking a gift for his wife who was a Buffalo Bills fan and he was looking for a tee-shirt I didn’t have any Buffalo Bills Ladies shirts but instead of saying we didn’t have any I showed him a signed Jim Kelly Football and a Framed Jim Kelly signed picture. he Bought the Jim Kelly signed picture so instead of selling him a $28 shirt I upped the sale and sold him a $250 framed piece. In getting to know what the customer wants and interacting with them you increase your sales. The key is to understand that everyone who walks into your retail location can benefit you in some way. It is when you look for opportunities that you avoid management from going bad. Remember it has nothing to do with the economy or the industry it has everything to do with your attitude.

Advertisement Ideas: Walk In Your Truth!!!

Over the last few days I have observed many people professing that they are making six figures and when I asked them for donations to help support the efforts to create a world with less cancer and more birthdays they made every excuse as to why they were unable to donate. This really had me thinking so you want me to join your organization and market your product and services but you can’t donate to a cause that is near and dear to me. It was at this time that i realized when marketing to people you must walk in your truth and be passionate about your belief and purpose. When you market your products or services or ask for support of your charitable endeavors people must be able to know you, like you, and trust you. In all interactions it is important to walk in your truth and be honest and up front with people. I have witnessed so many people trying to be something they are not or making claims that they can not back up that they have stiff;ed themselves from growing personally and professionally. The key in business is to be your authentic self and make sure that in all your marketing people are seeing your authentic self and not some facade. The idea of faking it until you make it doesn’t work as people will see right through that. It is important in business to be authentic and to follow the four agreements.

So many people make promises and then do not keep them and then wonder why their business is struggling. I have experienced people saying one thing to you and then doing the complete opposite and then pointing the finger at you. When this happens I step into my power and walk in my truth and say thank you and then I think too bad so sad don’t let the door hit you where GOD split you. If you are preaching about walking your talk you better be taking the action to back it up. If you are talking about marketing and advertising you should be marketing and advertising. Continue reading Advertisement Ideas: Walk In Your Truth!!!

Advertisement Ideas: Do You DWYP?

Over the years I have taught about the concept of deliver on what you promise (DWYP), which is a key aspect to having a successful and thriving business. So many times over the years I have dealt with people who have forgotten this principle and a s a result have struggled in their businesses. The key factor is to know what you can do and then to deliver on what you promised. I recently had someone make a spelling mistake on a custom jersey that I ordered and told me they would send another one this was done in June. Several calls have been made and I have been told it is being sent and that they sent me a free jersey that was spelled right. They made the decision to send a free jersey with the one I ordered I didn’t ask for a free jersey. I still haven’t received the corrected jersey. What do you think happened when I wanted another jersey? I went to a business that has always delivered what they promised and guess what? My order was filled with the correct spelling and an excellent quality jersey. I tell this story to remind you of the importance of delivering what you promised. It is important to make sure that all your customers are happy and that you do the right thing.

Remember in life there is no try so when you make a commitment honor that commitment and if you can not honor the commitment then find a solution. So many ties people will try to cut corners and a s a result will find themselves without a way out thus making it impossible to deliver on what they promised. I recently had a situation where a business owner was hosting an event and one of the people who was supposed to come and sign autographs was a no-show leaving a customer without items signed. The business owner cashed the check and thought they would get the person to sign and then send the customer the signed items. This was in May and the person who was supposed to sign still haven’t signed the items. I suggested to the business owner that he simply write a refund check and send the items back and in the future wait for the event to be over and of someone doesn’t show simply repack the items with the payment or if the customer paid by credit or debit card simply do a refund. It is important to honor your commitments and if there are other parties involved don’t make promises. In another instance a business owner was given a custom framing order and misplaced the item to be framed and finally located the item and will be able to complete the order but it took 3 months and needless to say the customer is unhappy. When you do business with people you need to ask yourself am I delivering what I promised?

Advertisement Ideas: Finding Your USP!!!

In the many years that I have worked for entrepreneurs I have always asked before I started working with them is what do you want to be know for as a business? Many times they do not have an answer so I explain the importance of having a unique selling proposition? I take it further and ask who do you want to reach? Again many make it to broad that they get stuck trying to reach everyone when in reality if they created a niche market they would be more successful. Recently I had some tell me I want to reach all sports fans. I said this was to broad how about narrowing it down to I want to reach sports fans aged 14-54 who support local teams and who will spend on average $30. In doing this you narrow your audience and can stay ahead of the curve in your industry. As I have been involved in the retail apparel industry and have excelled I know what people are looking for and how important a unique selling proposition is. In 1988 when I went to work at The Oaktree Men;s Clothing Store I saw the unique selling proposition that they had as they sold a brand called Cosi Crest and were the only store where this brand was available. Cosi Crest was a brand that gave consumers an alternative to Zcavarici, which Oaktree also carried. In being the only store with a particular brand Oaktree was able to capitalize on the market. I went on to work for Merle Harmon’s Fan Fair a sports apparel and memorabilia store when baseball card collecting was having a major growth spurt and when team apparel was all the rage. Our unique selling proposition was that we could get any teams apparel in any league so when a customer came in for San Diego Padres Jackets at our Boca location and we didn’t have them in stock we could go to the catalog call the company give them our vendor number and place the order. of course we received payment up front. My most recent jobs have been with sports memorabilia companies with retail store fronts and the one thing I noticed with both companies is that they do not have a unique selling position. One company recently relocated and changed its name and began to market itself as the place to find vintage items and as a result by creating a unique selling proposition are moving forward in a positive direction. the other company is still finding its niche with a second location and once they have a unique selling proposition will do well.

The key to building your brand and increasing your revenue is to find a way to stand out among the crowd and be known for something that the consumer desires. If you capitalize on the current trends and look at what will trend in the future you can become very successful. I have learned that when you have what the consumer is looking for and you create a unique selling proposition you find success. There is an adage that you have read about in previous posts called strike when the iron is hot. Continue reading Advertisement Ideas: Finding Your USP!!!

Advertisement Ideas: I Like It On Top!!!

Advertisement Ideas: I Like It In Top!!!

I have always believed that it is important to be proactive in all you do and to be on top of events that can positively impact your business. If you are to get to the top in your chosen field you must stay up with the current events that affect that field. As the regular readers of this blog know I work with Celebrity Sports, The Ultimate Gift Store, located at 1825 N. Pine Island Road in Plantation, FL. We sell sports and non-sports memorabilia. We rely heavily on walk in traffic and our Facebook promotions to make sales. Each day I look for something industry related that we can capitalize on so as to create a buzz about the store and drive traffic. Today Peyton Manning is announcing his retirement thus I took pictures of some of The Peyton Manning Memorabilia and began to post it on our Facebook Page and on my personal Facebook Page. I am working on convincing the manager and owner to put up a website as I was very surprised that it today’s market where more and more people are going to the internet to look for goods and services that they did not have one. In order to get to the top in your industry and get a nice piece of the monetary pie you must keep up with technology. If you are to reach your desired target audience and be on the top you must be ahead of everyone else and do things that are unique and different. If you are going to drive business to you it is imperative to have innovative advertisement ideas and promote them. I had come up with an idea to put 50 balloons around the store and when some spent at least $25 have them pick a balloon to pop and inside would be some type of award such as a 10% discount or a FREE Wax Pack. I suggested we put out fliers in the community, send out emails, and promote this concept. I was told no we don’t have customers and nothing is working by my manager. I have always believed that to be the best you must stay a step ahead of everyone else and say yes to new innovative marketing ideas. If you are going to be on top you must have a vision and a strategy to get to the top.

If you create traffic you will have a chance to be of service and value to those who walk through your doors and as a result you have it all and be on top in your industry. In delivering outstanding customer service and understanding what value you deliver you will see your sales increase. I have this method I greet the customer with in 10 seconds of them entering the store, I ask questions, I show them some items and then I allow the to look around. In doing this I have been successful in every retail position that I have ever held. When I first started working retail I worked for The Oaktree Men’s Clothing Store and within 3 weeks I became the top sales person in the country. I was asked how I did this by the regional manager. My answer was I set goals and I took action to exceed those goals, one way to make sure I interacted with every customer and gave them a great shopping experience. As I continued to do this word got around that Jonathan at Oaktree is the man to see if you need men’s clothing. I left Oaktree and went to work for Merle Harmon’s Fan Fair, which specialized in sports apparel and collectibles. I took the store from a $400 a day store to a $2500 a day store. I was asked how and I simply said I went out and told people about the store and invited them to shop. When they came to shop again I made sure they had a good experience. The key to being on top is to make sure you are sharing your business with others and insuring that they have a good experience. Continue reading Advertisement Ideas: I Like It On Top!!!

Advertisement Ideas: Always Make Time!!!

Today’s entry is inspired by Ah Snagg CPA located at 460 N. University Drive in Lauderhill whose phone number is 954-749-9722 as he taught the lesson of how not to treat someone when they are cold calling. I walked in unannounced as I often do when out collecting donations for The American Cancer Society Relay For Life. I saw he was with a client so I apologized for interrupting and asked if I could leave a flier about Relay For Life and he immediately got irate called me rude said he couldn’t help and that he was with a client. I fully understood this and thanked him for his time. he continued to go on and tell me that the work I was doing was meaningless and then threatened to call the police. I understand I interrupted his flow of business however I was polite. All he saw was someone in jeans and a tee shirt and a ball cap and didn’t realize that I could have been of service and value to him. This encounter really got me to thinking about how many so-called professionals are struggling because of making judgments and not giving people time. I have always said that I may be a solicitor today however in the future I could be a client or be someone who recommends potential clients to you. Ask yourself what type of feeling am I leaving when I interact with others and how is that interaction affecting my business.

In business today it is imperative to understand the importance of making people feel good and leaving them with what I call a warm fuzzy about their encounter with you. When Ah Snagg said my work was meaningless this upset me and I thought wow I won’t be recommending him to any of my business associates. I had a great idea about how he could have helped The American Cancer Society and also strengthened his brand. It was a simply host a FREE Workshop on Charitable Giving for the volunteers. As a result of doing the workshop he may have picked up a few clients. I guess Ah Snagg didn’t realize that he had an opportunity to tap into volunteers simply by making time and being kind. Instead everyone who reads this entry will now think twice before they do business with him. The important thing to remember is to be kind to everyone for the people you see on the way up will be the same people you see on the way down. I would recommend that Ah Snagg and all those who aren’t making time for people grab a copy of Don Miguel Ruiz’s Four Agreements and apply the principles.

In adopting these four agreements you will see a dramatic change in your ability to make time for people and your image in the community. How many times have you ignored someone who came into your business or your office because of the way they looked or the way they were dressed. How many times did you lose out on opportunities that would have enhanced your image because you were quick to judge. Continue reading Advertisement Ideas: Always Make Time!!!

Advertisement Ideas: Who Is Endorsing You?

As Sarah Palin endorsed Donald Trump today it got me to thinking who is endorsing you and how is their endorsement impacting you. Many will now turn away from Trump because of their disdain for Sarah Palin. I would have to think twice about following the women who said I can see Russia from my backyard so I am qualified to make decisions about international relations. I answered heck I can see space from my backyard but that doesn’t make me an astronaut. In today’s competitive market place it is important to really look at who is endorsing you. Yes endorsements are a major part of building your following however the wrong endorsement can hurt you more than help you so look at who is endorsing you. When selecting people to ask for endorsements make sure you do your due diligence and that they are respected among the public because one oh crap will ruin 1000 at a boys. Make sure when you select someone to endorse you that they have nothing that will be a detriment to you on their record. When getting someone to endorse you make sure people know them, like them, and trust them. As an entrepreneur or non-profit leader it is important to get endorsements from those who will increase your likability and trust factor. When you use endorsements or testimonials in your advertising make sure that you vetted the person completely before using what they said because in today’s marketing world nothing ever goes away.

Today it is important to realize that everything you do becomes part of a digital footprint and people can take something your endorser said years ago and use it against your business. When getting endorsements do your best to use people who have a good reliable reputation as being trustworthy. Make sure when you are posting endorsements that they are real and believable. With today’s digital marketing what your endorser posts reflects back to you so make sure you check what your endorser is posting so that it positively impacts your business. Also remember with un-monitored sites like yelp and other review sites that a negative comment can adversely affect your business so be careful in all you do because that one negative review can hurt you and counter act the 100 positive reviews you have. People are more apt to share a negative than a positive and that is just how our society is thus it is important to see who is endorsing you. Continue reading Advertisement Ideas: Who Is Endorsing You?

Advertisement Ideas: Stop Being A Grinch!!!

This article was inspired by some of the interactions I had this week while I was out collecting donations for The American Cancer Society Relay For Life of Sunrise, FL. I was out promoting the donation page, http://main.acsevents.org/goto/jdogg3, and taking donations on the spot. As I approached businesses to donate many were very open and receptive and I collected $65 bring my total to $442 toward a goal of raising $100, however there were several businesses that I felt were being very Grinch like in the way they treated me. This had me thinking how many clients/customers are they losing because of their Grinch like attitude. I actually told one business owner from Robert’s Barber Shop that he was being a Grinch as he said what is it people don’t want to work which really struck a nerve with me as I was collecting to give the gift of hope and healing to cancer patients and their families. I tried to explain this but he wasn’t comprehending and kept trying to disparage my credibility. I did everything to reassure the man that the money he donated is not for me but for those touched by cancer and will be used for research, education, advocacy, and services. I left thinking wow what a Grinch. I understand that business people are hit up all the time for donations and there are many scams out there and you must be skeptical, however you must also realize that there are many legitimate people like myself out there collecting and that we may be soliciting today we could be a customer tomorrow and we just might recommend you to our contacts if you are not a Grinch.

I came across another Grinch at The Boost Mobile Store in The Welleby Plaza in Sunrise. Again I went in to ask for a donation and the gentleman was very upset and stated how I had the nerve to interrupt him while he was trying to do business. I apologized for interrupting his business and I did my best to explain that I was doing a good deed and that I could help hos business. He wanted no part of me and told me to leave his F-ing store. I stood by the door for a while just to egg him on and see how far he would go. he threatened to call the cops and I said go ahead. He then came at me and when it seemed he was going to get physical I left. I know I pushed it a bit far, however I have learned that if you believe strongly in what you are doing it will resonate with many people and you will find success. I have come to learn that there are many Grinch’s out there and the best we can do when encounter them is to simply ask them not to be a Grinch. Maybe they will realize that their Grinch like attitude is the cause of their lack of success and they will change. I have come to realize that all I can do is make them aware and then let it go. Continue reading Advertisement Ideas: Stop Being A Grinch!!!

Advertisement Ideas: Banging For Business!!!

This is an open door that leads to opportunity. I have learned over the years that if you bang on enough doors and you say persistent in your pursuit you will develop customers/clients and thus you will continue to have success in all you do. When was the last time you went out into the community and sought people to share your product or services with so as to generate leads and keep an active pipeline going? One of the best things I have done in working with non-profit entities as well as with for profit businesses has been to include going door to door as part of the strategic marketing plan. In going business to business to solicit donations for The American Cancer Society Relay For Life over the last 16 years I have raised over $35,000. I have also been able to secure more teams for Relays in the communities where I live, work, and play. As a representative of several companies I have found going business to business with brochures to be very effective as it helps to build name recognition and gives you a distinct advantage when you follow-up. If you are not banging for business you need to incorporate this practice into your 2016 plans.

When you bang for business it is important to utilize your phone and to make calls to set up appointments with people so that you can have the opportunity to show them how you can be of service and value to them. You phone can be a great tool to bang for business as you can post photos to social media from it, make videos and share them across all social media platforms, text message potential customers/clients with special offers, set up an application to interact with existing clients/customers and potential clients/customers. Continue reading Advertisement Ideas: Banging For Business!!!