Category: Customer Service Skills

Advertisement Ideas: Jump Start Your Public Relations

Advertisement Ideas: Jump Start Your Public Relations

 Like your car battery many times you will need a Jump Start for Your Public Relations. Public Relations is often a component of business that goes unnoticed or unpracticed because a business owner may not understand the intrinsic value of a good public relations campaign. A good effective public relations campaign can help not only to increase brand awareness but also drive business and expand revenue.

Public Relations is not something you do in the face of a crisis it is something you do everyday to build your image. It is a practice that when used properly to convey your message will help you increase your market share. The goal of a good public relations campaign is to put you on top of the consumers mind.  In my coaching sessions I often ask what is your public relations strategy? Many times I am told I don’t have one. I feel like doing the Family Feud Buzzer and shouting Wrong Answer. Every business be it a single owned and operated entity or a large corporation needs to have a public relations strategy. Without one you might as well shut the doors and cut the losses. I am told many times by people I don’t need public relations my business is fine and I do everything word of mouth. Hello, word of mouth is public relations and every customer interaction can increase or decrease your sales and the perception of your brand.  When you sit down to do your public relations strategy you should consider the following:

1: What is my core message?

2: How do I want to convey that core message?

3: What is the mission of the public relations campaign?

4: What is the budget for the public relations campaign?

5: How will I plan, implement, and evaluate the public relations campaign?

 With public relations your goal is to reach your target audience and entice them to do business with you and to recommend that others do business with you. To do this you must ask yourself how am I being perceived on the market place, what type of reputation do I have, how am I conducting myself with every interaction? These are important questions to ask as they will answer why your business may be off. This year as I offered my services to many businesses I have heard the economy this the economy that. I replied it is not the economy it is you to which many business owners had a negative response. I stated to ask what public relations strategy are you using? I was told I don’t do public relations I can not afford to, to which I said you can not afford not to.  The key to jump starting your public relations is to understand that it is an important component of your business and it can be done easily and daily. Continue reading Advertisement Ideas: Jump Start Your Public Relations

Advertisement Ideas: You Have An Attitude Problem

Advertisement Ideas: You Have An Attitude Problem

 

    

Everyone is so quick to judge and say hey you have an attitude problem that they are missing out on opportunities to make a positive difference in their personal and professional life.  I was exploring the attitudes of those in business that I perceive to be successful and I have found that they are positive, non-judgmental, and are open to receive. I believe that many times an entrepreneur who blames the economy or other factors and doesn’t look for the opportunities as they are being presented and puts up excuses and blockages often finds themself in a heap of trouble.  I have seen many entrepreneurs in the last year struggle not for anything else but because of their attitude.One entrpreneur was complaining and bad mouthing his competition and I began to think if that is how he speaks about them how is he speaking about me, as a result I stopped doing business with that person and when I see that person it is a cordial hello and nothing else as his negativity is not something I choose to engage in. I have been told on several occasions by people you have an attitude problem and I say thank you for pointing that out. I have an attitude that in some case may rub someone the wrong way as I am extremely outgoing, I am overly confident, and I speak my mind for some they just don’t how to handle this for others appreciate it and applaud and celebrate it, which has led to my idea of Some Will, Some Won’t, Some Waiting, So What, Next.  I have learned that I will not resonate with everyone, however those that I do resonate with will want to do business with me. To those that choose not to for whatever reason I say their loss. Continue reading Advertisement Ideas: You Have An Attitude Problem

Advertisement Ideas: Overcoming Branding and Image Obstacles

Advertisement Ideas:Overcoming Branding and Image Obstacles

As I read the article about The Aurora Colorado shootings that took place at a movie theater I kept thinking I would hate to be the marketing director of that theater, then I thought perhaps with the right program I would overcome the branding and Image Obstacles.

 The first thing I would do is to issue a statement of condolenscences and then to say we will be helping the victims of this shooting through special promotions at the theater with proceeds from all screenings of all movies being donated to a special fund to offset funeral and hospital costs of the victims.

 The next thing I would do is print up a shirt with The Colorado Flag and put a slogan like Aurora and Century Theaters Standing Together in remembrance with the date of the shooting and again collect donations for the victims families.

 The third thing I would do is to host a gun Buy Back Program with everyone receiving a free movie pass.

 The fourth thing I would do would host a blood drive.

In the face of adversity come opportunity to Overcome Branding and Image Obstacles.

 

Advertisement Ideas: Branding Ideas and Images Gone Bad

 Remember this car it was very popular her in The United States but not so much in Spanish Speaking Countries as NOVA translates into NO GO. The lesson learned here is to know the culture of the countries where you are going to promote your brand and build your image.

 The Adult Literacy Coalition was trying to get their message out, however if the audience they are attempting to reach can’t read the bench ad what good does it do for them. The lesson here is when you are spending your marketing dollars on Branding and Image Building use it wisely where it will be most effective.

 This ad was placed on the escalator of a local mall.Can you see the problem? Ad placement must be well though out when doing a branding and image building campaign, Had it been reversed it would have made more sense.

 I have a question. Would You Shop Here? remember sometimes using an abbreviation creates a branding and Image Obstacles.

   

 

When naming your business think about the perception of your business. Would you do business with any of the above businesses.

 

Advertising Ideas: Branding and Image Building Tips

Many times we may think something is clever and creative however the general public may not think so thus it is important to take into consideration the idea of what are you trying to portray and what is the objective of the branding program. When building your brand and image it is imperative to remember:

1: Be consistent across all platforms of marketing – Develop a logo that will be used on everything related to your business, the tag line should represent who you are and what you do.

2: Position yourself as the best at what you do by being an information  source – For example if you are a pizza place explain the difference between certain cheeses that you use.

3: Place your brand in places that are synergistic in reaching your target audience.

4: Build a following that will become unsolicited spokes people for you. For example you create customers that recommend others to you and thus when someone sees your logo they will immediately have a positive feeling about your business. A great example of this is IKEA who does a push when they open and then as a result of delivering good quality products, good customer service, and a shopping experience people line up overnight for their grand openings.

5: Use social media effectively by using key words and creating a buzz about your business. Continue reading Advertisement Ideas: Overcoming Branding and Image Obstacles