Advertisement Ideas: Avoid The You Suck List!!!
Many businesses wonder why their business is not doing well and why they are making The You Suck List. It is quite easy they have not made customer service or enhancing the customer experience a priority. They have done things to alienate the existing customer who tells a potential customer when asked about the business and thus the business loses two customers. How many times have you called a large company only to be read a script and no solution to your problem is obtained so you don’t do business with that company and then you use your various platforms to educate other consumers so as to help them avoid the same issues. Sometimes I think that many companies just do not understand that getting on the you suck list hurts their business.
Advertisement Ideas: JDOGG’S You Suck List!!!
Hey AT&T I am well aware of the money that I owe you for home phone services I don’t need reminder phone calls or letters. The only reason I still have your overpriced home phone service is because I still have dial-up on my home computer as my area doesn’t have high-speed internet available. I am in the process of weighing my options and possibly cancelling my service with you. This isn’t a large amount of money at about $40 per month. I understand your mentality is that my businesses is replaceable, however think about the reach of my platform and who I won’t be recommending your service to in the future.
After what I read today about the person whose Aunt died and Citibank was trying to collect late fees and membership fees. The balance was zero but because the nephew never officially closed the account they stated the charges still apply. What part of my Aunt is dead did they not understand? They will spend more money on mailing to try to collect from a deceased person and not realize that they are never going to see their money? Come on people there has to be some common sense that these people understand. If the known address is a cemetery the chances are the person is dead so simply close the account and move on.
Hello Chase Bank you make the you suck list because of your constant berrating of your customers who fully acknowledge that I owe you money for credit card purchases. Though the account was closed and the card is not being used you still charge interest. Then you call and write letter harassing the debtor when the debtor has been making every effort to make payments. Think about all the paper and the money wasted to collect a debt that has been acknowledged and agreed to be paid. Look at the records and see that payments have been made in a timely manner.
My local franchise group makes the you suck list for not returning phone calls. I called about an event that could have really helped their franchises in The West Boca Raton Area as it is attracting many high school kids, which is one of the primary markets to tap into as they patronage Subway. I personally like Subway but when I call you and have an opportunity for you and you do not return the call you go on the you suck list. You may say but JDOGG they get many calls and can not possibly return everyone. I call bullshit on that excuse you should hire people to just return inquiries so that you have a good rapport with the person as they usually have a platform that can either help your business or hurt your business. Think about it I am participating in an event that has 175 participants signed up mostly your desired target audience and you don’t return a phone call and then you wonder why your business is off . The answer is because you are not making the right contacts and not engaging people who can be advocates for your business.
The reason you make the you suck list is your lack of compassion and caring, your lack of customer service, your lack of marketing skills, your lack of support for the community. The key is to avoid this list by being appreciative of your customers, using common sense, returning phone calls, working with civic organizations to help them promote their events. If you truly want to avoid this list stop the nonsense and remember that one oh shit will ruin 1000 of at a boys.
To be fair and balanced look for an article on businesses that truly get it and don’t suck!!! Avoid The You Suck List!!!